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Have a question, partnership idea, or feedback? Drop us a message — our team responds within 24 hours.

General Inquiries

hello@pixelshare.in

Partnership opportunities, press, sales

Customer Support

support@pixelshare.in

Technical issues, payments, disputes

Response Time

< 24 hours on business days

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Quick answers

Most common questions before you reach out

How quickly does PixelShare respond to messages?

We respond within 24 hours on business days (Monday–Saturday). For urgent payment or dispute issues, please mention "URGENT" in your subject line.

I'm a brand — how do I find creators?

Sign up as a brand, post a campaign with your budget and requirements, and our smart matching system shows you the best-fit verified creators. You can also browse our 1000+ verified creator database directly.

I'm a creator — how do I get paid?

All payments are held in secure escrow via Razorpay. Once the brand approves your content, the payment is released to your verified bank account or UPI within 48 hours. No chasing brands — ever.

Is there a fee to sign up?

No. Signing up is completely free for both brands and creators. We offer premium plans with advanced features like analytics, priority support, and verified badges. See our pricing page for details.

How are creators verified?

We manually verify every creator's Instagram handle, follower authenticity, engagement quality, and identity. Only legitimate creators with real, engaged audiences get the verified badge that brands trust.

Still have questions? Use the form above — we love hearing from you.